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Clear water has little or no impact on jewelry. It is solvents, alcohol, salt, etc. that can corrode the gilding in the long term. For this reason, we do not recommend wearing jewelry to wash or bathe in general. We can redo the gilding on request. Do not hesitate to contact us.
2. How to choose the size of your ring?
Some of our rings are adjustable but others have sizes ranging from 50 to 58. To know your size you can wrap a strip of paper or string around your finger. Mark the place where the two parts cross. Then unroll and measure in centimeters. For example 5 cm = T50 / 5.2 cm = T52 and so on.
3. How do I return an item?
We accept returns up to 14 days after the date of receipt of the item. To make a return, the jewelry must not have been worn and must be returned in its original packaging with a tracking number . Returns are the responsibility of the buyer. The address for returns is: LA2L - Spitzer 27 rue Marguerite de Rochechouart 75009 Paris Please notify us by email, specifying the order number: contact@la2l.com
4. I saw a piece of jewelry in a store or online that I can't find anymore...
We change our collections twice a year and our jewelry is made in small series. This is why we sometimes quickly run out of stock on certain models. We do not renew them all in favor of new designs. If your favorite model has disappeared, do not hesitate to contact us, there may still be one in the workshop!
