GENERAL CONDITIONS OF SALE AND USE

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OVERVIEW

This website is operated by LA2l. Throughout the site, the terms "we", "us" and "our" refer to LA2l. LA2l offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting this site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to this store in the future shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.


Article 1: Conditions of use of our online store

By accepting these General Conditions of Sale and Use, you declare that you have reached the age of majority in your country, state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this website.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses or any other code of a destructive nature.

Any breach or violation of these Terms of Service will result in immediate termination of your Services.

The website la2l.com is published and operated by SARL la2l, whose registered office is located at 18 rue Commines 75003 Paris. The General Terms and Conditions of Sale ("GTC") are intended to define the conditions under which sales of products offered by the company la2l are carried out via its online store on its website www.la2l.com (hereinafter referred to as "the Website"). Any order placed on the Website constitutes the formation of a contract concluded remotely, and necessarily implies acceptance, without restrictions or reservations, on your part, of these GTC.

Article 2: Product Information and Availability

2.1 The products sold by la2l on its Website are exclusively reserved for individuals who contract in this capacity with the company la2l. The company la2l presents on its Website the products for sale with the necessary information, in application of article L.111-1 of the Consumer Code, which provides the possibility for the consumer to know before the final order, the characteristics of the products offered.

2.2 The offers presented by la2l are only valid while stocks last. However, la2l provides you with information on product availability at the time you place your order. However, stock levels depend on our suppliers. If a product is in fact unavailable after you place your order, la2l will send you an email as soon as possible to notify you and will then refund your order, which has been cancelled if your bank account has been debited, under the conditions defined in Article 11.

Article 3: Price
Product prices are indicated on the Site in euros (€) including VAT, but excluding customs fees and other taxes.

Prices do not include delivery charges, which are indicated to you during the ordering process. la2l reserves the right to modify its prices at any time, but products are invoiced based on the rates in effect at the time your order is validated. However, any customs duties or other local taxes that may be payable, which you must ensure, are your sole responsibility and liability.

Article 4: Placing the order
Placing an Order on the Site is subject to compliance with the procedure set up by la2l on the Site, comprising successive stages leading to validation of the Order.

The Customer may select as many Products as they wish, which will be added to the shopping cart (the "Shopping Cart"). The Shopping Cart summarizes the Products chosen by the Customer as well as the prices and associated costs. The Customer may freely modify the Shopping Cart before confirming their Order. Validation of the Order constitutes confirmation of the Customer's acceptance of the General Terms and Conditions, the Products purchased, their prices and the associated costs.

A confirmation email summarizing the Order (Product(s), price, availability of the Product(s), quantity, etc.) will be sent to the Customer by la2l. To this end, the Customer formally accepts the use of email for confirmation by la2l of the content of his Order. Invoices are available in the "my account" section of the Site.

Article 5: Validation
5.1 Payment for your purchases is made by credit card. The following credit cards are accepted: Visa, Mastercard and American Express.
5.2 Products are payable in cash upon effective Order. Payment for purchases is made either via Paypal or via the secure platform of our payment service provider Stripe.
5.3 In the event of refusal of payment by bank card by officially accredited banking organizations, la2l reserves the right to suspend the management of your order and its delivery, and to refuse or cancel any order from a customer with whom there is a dispute relating to the payment of a previous order.
5.4 The products remain the property of the company la2l until full payment of the price.
5.5 A detailed invoice will be given to you upon delivery of the products purchased and can be printed from your customer account.

Article 6: Delivery
The products are delivered to the address you indicate when placing your order. You will receive an email notification of the dispatch of your order, informing you in particular of the delivery details (delivery address, parcel number). Delivery is made by making the parcel available at the address indicated by the customer on the date indicated by the Post Office control system.

6.1 Delivery time and terms la2l undertakes to deliver the ordered products as quickly as possible. The average delivery times observed for available items are 48 to 72 working hours for home delivery in mainland FRANCE and 8 to 10 days for Corsica, Monaco, the French overseas departments and territories and internationally.

However, longer delivery times may be indicated for certain products, which will be communicated to you during the ordering process. You will be informed by email of any possible delivery delays.

6.2 You can track your order via your customer account. The tracking number of the package will be communicated to you in the dispatch notification email for your order.

6.3 Delay in delivery, loss of a package la2L declines all responsibility in the event of a delay in delivery or loss of a package, as well as with regard to the consequences of a delay in delivery or loss of a package. Any order not shipped by la2l within thirty (30) days following an order is canceled and refunded, unless otherwise stipulated upon receipt of the order. In the event of partial delivery, this right to reimbursement only concerns products not delivered within an order.

6.4 In the event that Delivery cannot be made, due to an incorrect delivery address or the Customer not collecting their Order from the selected collection point, no reshipment can be made and the Customer will be reimbursed within five (5) days of receipt of the Order by la2l.

La2l cannot be held responsible for delays in delivery that are not its fault or justified by a case of force majeure.

6.5 In the event of a problem during delivery, in particular damage to the product, you must notify the carrier and la2l of this difficulty within twenty-four (24) hours of delivery of the package. This complaint must be justified and describe in particular the condition in which the product and its packaging were delivered to you. If possible, we recommend that you examine the package in the presence of the delivery person and note any reservations on the delivery slip, of which you should keep a copy. Within forty-eight (48) hours, you must send a copy of your complaint to our Customer Service by email. You will then be able to benefit from the exchange and/or refund conditions defined in articles 8 and 11 below.

Article 7: Conformity of products
A defective product will be replaced by an identical product or, if an identical product is not available, will be replaced by a product of equivalent quality and price, unless the product failure results from misuse or mishandling by the customer or from a modification of the product's characteristics made at the customer's initiative. If the product failure is thus attributable to the customer, the product will not be refunded or exchanged and no credit will be granted. If the customer refuses to exchange the defective product for an identical product or one of equivalent quality and price, la2l will grant him a credit in an amount equal to the purchase price and the shipping costs initially paid. If the defective product cannot be repaired or replaced by an identical product or a product of equivalent quality and price, la2l will reimburse the customer who has paid the invoice for the purchase price plus the shipping costs initially paid. Any request for exchange based on the defective nature of a product must be addressed by the customer who has paid the corresponding invoice to la2l by going to their order tracking page, within eight (8) clear days from receipt of the defective product. This request must include a precise and complete description of the defect affecting the product sold. To return a product, the customer can also contact Customer Service whose contact details appear in Article 10 below. However, Customer Service is not authorized to receive returned products. The customer will be notified by email from Customer Service of the acceptance or refusal of the exchange, as well as the principle of issuing a credit note or a refund. The finality of this acceptance is however subject to the examination of the defective product returned by the customer, la2l reserving the right to reverse its decision to accept an exchange, a credit note or a refund if it turns out that the description of the defect given by the customer does not correspond to the findings made upon receipt by la2l of the returned product or if the failure of the product turns out to be attributable to the customer. If it results from the subsequent examination of the returned product that there is no reason to proceed with an exchange, the issue of a credit note or a refund, Customer Service will inform the customer by email. If the principle of an exchange, the issue of a credit note or a refund is confirmed, the customer must return the defective product to the following address, clearly indicating on the package the return number assigned to him by Customer Service: La2L. Return service (return number) 18 rue Commines 75003 PARIS. The costs of this return will be borne by la2l and will be reimbursed to the customer upon presentation of the corresponding proof. It is the responsibility of the customer returning a defective product to provide proof of the reshipment of the goods by them. This proof will be provided either by presenting a registered mail receipt, or by presenting a document provided by a carrier to whom the delivery of the returned product has been entrusted. No other form of proof will be accepted. Failure to comply with this return procedure will result in no further action being taken on a request for exchange or refund, la2l declining all liability in this regard. Defective products must be returned in their original packaging, accompanied by the defective or damaged parts, any accessories, as well as a legible copy of the invoice. La2l reserves the right to carry out the necessary checks in case of doubt as to the conformity of the returned products with the attached invoice and return number.

Article 8: Legal right of withdrawal (article L 121-20 of the Consumer Code)

In accordance with article L.221-18 of the Consumer Code, the non-professional Customer has a period of fourteen (14) days from receipt of the Order to exercise his right of withdrawal from la2l, without having to justify his decision.

The exercise of the right of withdrawal can be carried out at the following address: LA2l - 18 rue Commines – 75003 Paris, France, having previously notified LA2l by email at la2l.manon@gmail.com

The right of withdrawal is exercised without penalty.

The Customer returns the Order entirely at his own expense, without undue delay and, at the latest, within fourteen (14) days following communication of his decision to withdraw in accordance with Article L. 221-21 of the Consumer Code.

Beyond this period of fourteen (14) days, the sale is firm and final.

The Product must be returned with a tracking number, in its original packaging, in its original condition, new, unworn.

The reimbursement of the Order by la2l is made at the latest within fourteen (14) days from the date on which it is informed of the Customer's decision to withdraw.

However, the refund is made subject to la2l having been able to recover the Products subject to the return and the refund request.

La2l will refund using the same payment method as the one used to pay for the Order, unless the Customer expressly agrees to use another. If this payment method has expired, the Customer must contact customer service to change the refund method without incurring any costs for the consumer. LA2l will not be liable for refunds using an expired payment method.

If the Customer fails to comply with these General Terms and Conditions, la2l will not be able to refund the Products concerned. In all cases, the return costs are borne by la2l if the Product delivered to the Customer is different from the Product ordered or if it is delivered damaged.

Items from the Archive Sales cannot be returned, exchanged or refunded.

In accordance with articles L.611-1 et seq. of the Consumer Code The Customer, in his capacity as a consumer, has the right to use a consumer mediator free of charge with a view to the amicable resolution of any dispute.

This can be done with the CNPMédiation consommation mediator, of which LA2l is a member . The mediator can be contacted online at the following address: www.cnpm-mediation-consommation.eu or can also be contacted by mail at the following postal address:

CNPMeditorial Consumer Mediation
27, Liberation Avenue
42400 Saint-Chamond

Furthermore, in accordance with Article 14 of Regulation (EU) No 524/2013, the European Commission has established an online dispute resolution platform, facilitating independent out-of-court settlement of online disputes between consumers and traders in the European Union. This platform is accessible at the following link: https://webgate.ec.europa.eu/odr/.

Article 9: Legal guarantees

LA2l is only required to deliver Products that comply with the contractual provisions. Products are considered to comply with the contractual provisions if the following conditions are met: (i) they must comply with the description and have the characteristics set out on the Site; (ii) they must be suitable for the purposes for which products of this type are generally designed; (iii) they must meet the quality and resistance criteria that are generally accepted for products of the same type and which can reasonably be expected.

In addition, la2l guarantees consumers against defects of conformity and hidden defects for the Products on sale on the Site under the following conditions:

All products on sale on the Site benefit from the legal guarantee of conformity (as defined in articles L217-4 et seq. of the Consumer Code) and the guarantee against hidden defects (as defined in articles 1641 et seq. of the Civil Code), allowing the Customer to return defective or non-compliant Products delivered free of charge.

Legal guarantee of conformity

Article L217-4 of the Consumer Code: "The seller is required to deliver goods that conform to the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, assembly instructions or installation when this has been made his responsibility by the contract or has been carried out under his responsibility."

Article L211-5 of the Consumer Code: “To comply with the contract, the goods must:

1) Be suitable for the use usually expected of a similar good and, where applicable:

correspond to the description given by the seller and possess the qualities that the latter presented to the buyer in the form of a sample or model;

present the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, in particular in advertising or labeling;

2) Or present the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.

Article L211-12 of the Consumer Code: “The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.”

Guarantee against hidden defects

Article 1641 of the Civil Code: “The seller is bound by the guarantee for hidden defects in the thing sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer would not have acquired it, or would have paid a lower price for it, if he had known of them.”

Article 1648 of the Civil Code: "The action resulting from latent defects must be brought by the purchaser within two years of the discovery of the defect. In the case provided for in Article 1642-1, the action must be brought, under penalty of foreclosure, within one year following the date on which the seller can be discharged from apparent defects or lack of conformity."

Within the framework of the legal guarantee of hidden defects, la2l, at the Client's choice, undertakes, after assessment of the defect:

- Either to reimburse the full price of the returned Product,

- Or to reimburse him part of the price of the product if the Customer decides to keep the Product.

Disclaimer of Warranties

Products modified, repaired, integrated or added by the Customer are excluded from the warranty. The warranty will not apply to visible defects. The warranty will not cover Products damaged during transport after Delivery or due to improper use.

Terms of implementation of guarantees:
As part of the legal guarantee of conformity, the Customer:
(i) benefits from a period of two (2) years from delivery of the goods to act;
(ii) may choose between repair or replacement of the goods, subject to the cost conditions provided for in Article L217-9 of the Consumer Code;
(iii) is exempt from providing proof of the existence of the lack of conformity of the goods during the two years.
The legal guarantee of conformity applies independently of any commercial guarantee that may have been granted. The Customer may decide to implement the guarantee against hidden defects in the item sold within the meaning of Article 1641 of the Civil Code. In this case, he may choose between cancelling the sale or a reduction in the sale price in accordance with Article 1644 of the Civil Code.

Article 10: Personal information

The information and data concerning you are necessary for the processing of your order and our business relations. This information is confidential and la2l cannot transmit it to third parties, with the exception of its partners who participate in the processing of the order, as it has undertaken to do under the terms of the confidentiality charter which appears on our Website. In accordance with the Data Protection Act of January 6, 1978.

The Client's personal data is kept for the period strictly necessary to achieve the purposes for each of the processing operations envisaged by la2l. The Customer has the right to access, modify and oppose the processing of data concerning him/her by contacting customer service by email at contact@la2l.com.

Article 11: Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Article 12: Prohibited uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of our Service, any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Article 13: Exclusion of warranties and limitations of liability.

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall LA2l, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. as they arise. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

Article 14: Entire Agreement
Any failure by us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any other policies or operating rules posted by us on this site or in respect to The Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous communications, proposals and agreements, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

Article 15: Applicable law

These Terms of Service, as well as any separate agreements whereby we provide you with Services, shall be governed by and construed in accordance with the laws of 18 rue Commines, Paris, 75003, France.

Article 16: Amendments made
You can review the most recent version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Article 17: Contact details
Questions regarding the General Conditions of Sale and Use should be sent to us at contact@la2l.com.