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General Conditions of Sale and Use

GENERAL CONDITIONS OF SALE AND USE

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OVERVIEW

This website is operated by LA2l. Throughout the site, the terms “we”, “us” and “our” refer to LA2l. LA2l offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting this site and/or purchasing one of our products, you engage in our “Service” and agree to be bound by the following terms (“General Conditions of Sale”, “General Conditions of Sale and Use” , “Terms”), including those additional terms, conditions, and policies referenced herein and/or accessible by hyperlink. These General Conditions of Sale and Use apply to all users of this site, including but not limited to users who browse the site, who are sellers, customers, merchants, and/or content contributors.

Please read these General Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these General Conditions of Sale and Use. If you do not agree to all the terms and conditions of this agreement, then you must not access the website or use any services offered here. If these General Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these General Conditions of Sale and Use.

All new features and all new tools that will be added subsequently to this store will also be subject to these General Conditions of Sale and Use. You can consult the most recent version of the General Conditions of Sale and Use at any time on this page. We reserve the right to update, change or replace any part of these General Conditions of Sale and Use by publishing updates and/or modifications on our website. It is your responsibility to check this page periodically to see if any changes have been made. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.


Article 1: Conditions of use of our online store

By accepting these General Conditions of Sale and Use, you declare that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any person of age minor in your charge to use this website.

The use of our products for any illegal or unauthorized purpose is prohibited nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to the laws relating to copyright).

You must not transmit any worms, viruses or any other code of a destructive nature.

Any infringement or violation of these General Conditions of Sale and Use will result in the immediate termination of your Services.

The la2l.com website is published and operated by SARL la2l whose head office is 18 rue Commines 75003 Paris. The purpose of the General Conditions of Sale (“CGV”) is to define the conditions under which sales of products offered by the company la2l are made via its online store on its site www.la2l.com (hereinafter referred to as “ website "). Any order placed on the Website constitutes the formation of a contract concluded remotely, and necessarily implies acceptance, without restrictions or reservations, on your part, of these General Terms and Conditions.

Article 2: Product information and availability

2.1 The products sold by la2l on its Website are exclusively reserved for individuals who contract in this capacity with the company la2l. The company la2l presents on its Website the products for sale with the necessary information, in application of article L.111-1 of the Consumer Code, which provides the possibility for the consumer to know before taking the final order, the characteristics of the products offered.

2.2 The offers presented by the company la2l are only valid while stocks last. The la2l company, however, provides you with information on product availability at the time of placing your order. However, stock status depends on our suppliers. If a product is in fact unavailable after placing your order, la2l will send you an email as soon as possible to notify you and will then proceed to reimburse your order which is therefore canceled if your bank account has been debited, and this under the conditions defined in article 11.

Article 3: Price
The prices of the products are indicated on the Site in euros (€) including VAT, but excluding customs fees and other taxes.

The prices do not take into account the delivery costs indicated to you during the ordering process. The company la2l reserves the right to modify its prices at any time, but the products are invoiced on the basis of the prices in force at the time of validation of your order. However, any customs duties or other local taxes that may be payable, which you must ensure, are your sole responsibility and your responsibility.

Article 4: Placing the order
Taking an Order on the Site is subject to compliance with the procedure set up by la2l on the Site including successive steps leading to validation of the Order.

The Customer can select as many Products as he wishes which will be added to the basket (the “Basket”). The Basket summarizes the Products chosen by the Customer as well as the prices and related costs. The Customer may freely modify the Basket before validation of his Order. Validation of the Order constitutes confirmation of the Customer's acceptance of the General Terms and Conditions, the Products purchased, their price as well as the associated costs.

A confirmation email summarizing the Order (Product(s), price, availability of the Product(s), quantity, etc.) will be sent to the Customer by la2l. To this end, the Customer formally accepts the use of email for confirmation by la2l of the content of his Order. Invoices are available in the “my account” section of the Site.

Article 5: Validation
5.1 Payment for your purchases is made by credit card. The following bank cards are accepted: Visa, Mastercard and American Express.
5.2 The Products are payable in cash upon placing the Order. Payment for purchases is made either via Paypal or via the secure platform of our payment provider Stripe.
5.3 In the event of refusal of payment by credit card from officially accredited banking organizations, la2l reserves the right to suspend the management of your order and its delivery, and to refuse or cancel any order from a customer with whom it exists a dispute relating to the payment of a previous order.
5.4 The products remain the property of la2l until full payment of the price.
5.5 A detailed invoice will be given to you upon delivery of the products purchased, printable from your customer account.

Article 6: Delivery
The products are delivered to the address you indicate when ordering. You will receive an email notification of shipment of your order informing you in particular of the delivery terms (delivery address, package number). Delivery is made by making the package available to the address indicated by the customer on the date indicated by the Post Office control system.

6.1 Delivery time and terms la2l undertakes to deliver the products ordered as quickly as possible. The average delivery times observed for available items are 48 to 72 hours for home delivery in mainland FRANCE and 8 to 10 days for Corsica, Monaco, DOMTOM and internationally.

However, longer delivery times may be indicated for certain products, which will then be communicated to you during the ordering process. An email will inform you of a possible delivery delay.

6.2 You can track your order via your customer account. The tracking number of the package which will be communicated to you in the shipping notification email for your order.

6.3 Late delivery, loss of a package la2L declines all responsibility in the event of late delivery or loss of a package, as well as with regard to the consequences of a late delivery or loss of package. Any order not shipped by la2l within thirty (30) days following an order is canceled and refunded, unless otherwise stipulated upon receipt of the order. In the event of partial delivery, this right to reimbursement only concerns products not delivered within an order.

6.4 If it is impossible to carry out the Delivery, due to an incorrect delivery address or the absence of collection by the Customer of their Order from the selected collection point, no reshipment can be carried out and the Customer will be reimbursed within five (5) days from receipt of the Order by la2l.

La2l cannot be held responsible for any delay in delivery not being its fault or justified by a case of force majeure.

6.5 In the event of a problem during delivery, in particular deterioration of the product, you must notify this difficulty to the carrier as well as to la2l within twenty-four (24) hours following delivery of the package. This complaint must be motivated and describe in particular the condition in which the product and its packaging were delivered to you. If possible, we recommend that you examine the package in the presence of the delivery person and note any reservations on the delivery note, of which you must keep a copy. Within forty-eight (48) hours, you must send a duplicate of your complaint to our Customer Service by email. You will then be able to benefit from the exchange and/or refund conditions defined in articles 8 and 11 below.

Article 7: Product conformity
A defective product will be replaced by an identical product or, in the absence of availability of an identical product, will be replaced by a product of equivalent quality and price, unless the failure of the product results from misuse or incorrect handling by the customer or a modification of the product characteristics carried out at the customer's initiative. If the failure of the product is thus attributable to the customer, the product will not be refunded or exchanged and no credit will be granted. If the customer refuses the exchange of the defective product with an identical product or one of equivalent quality and price, la2l will grant him a credit of an amount equal to the purchase price and the shipping costs initially paid. If the defective product cannot be repaired or replaced with an identical product or a product of equivalent quality and price, la2l will reimburse the customer who has paid the invoice for the purchase price plus shipping costs. initially paid. Any exchange request based on the defective nature of a product must be sent by the customer having paid the corresponding invoice to la2l by going to its order tracking page, within eight (8) clear days from receipt of the defective product. This request must include a precise and complete description of the defect affecting the product sold. To return a product, the customer can also contact Customer Service whose contact details appear in article 10 below. However, Customer Service is not authorized to receive returned products. The customer will be informed by an email from Customer Service of the acceptance or refusal of the exchange, as well as of the principle of issuing a credit or a refund. The definitive nature of this acceptance is however subject to examination of the defective product returned by the customer, la2l reserving the right to reverse its decision to accept an exchange, a credit or a refund if it turns out that the description of the defect made by the customer does not correspond to the findings made upon receipt by la2l of the returned product or if the failure of the product turns out to be attributable to the customer. If it results from the subsequent examination of the returned product that there is no reason to proceed with an exchange, the issuance of a credit or a refund, Customer Service will inform the customer by email. . If the principle of an exchange, the issuance of a credit or a refund is confirmed, the customer must return the defective product to the following address, clearly marking the return number on the package. will have been assigned by Customer Service: La2L. Return service (returns number) 18 rue Commines 75003 PARIS. The costs of this return will be borne by la2l and will be reimbursed to the customer upon presentation of the corresponding proof. It is up to the customer who returns a defective product to provide proof of the reshipment of the goods by him. This proof will be made either by the presentation of a registered delivery receipt, or by the presentation of a document given by a carrier to whom the delivery of the returned product has been entrusted. No other method of proof will be admitted. Failing compliance with this return procedure, no action will be taken on a request for exchange or refund, la2l declining all liability in this regard. Defective products must be returned in their original packaging, accompanied by defective or damaged parts, any accessories, as well as a legible copy of the invoice. La2l reserves the right to carry out the necessary checks in the event of doubt about the conformity of the returned products with the attached invoice and the return number.

Article 8: Legal right of withdrawal (article L 121-20 of the Consumer Code)

In accordance with article L.221-18 of the Consumer Code, the non-professional Customer has a period of fourteen (14) days from receipt of the Order to exercise his right of withdrawal from la2l, without having to justify his decision.

The right of withdrawal can be exercised either by logging into your customer account in the “order” section, by mail to the following address: LA2l - 18 rue Commines – 75003 Paris, France, or by email to la2l.manon@gmail.com.

The right of withdrawal is exercised without penalty.

The Customer returns the Order entirely at his own expense, without undue delay and, at the latest, within fourteen (14) days following communication of his decision to withdraw in accordance with article L. 221-21 of the Consumer Code .

Beyond this period of fourteen (14) days, the sale is firm and final.

The Product must be returned with a tracking number, in its original packaging, in its original condition, new, unworn.

La2l will reimburse the Order no later than fourteen (14) days from the date on which it is informed of the Customer's decision to withdraw.

However, the reimbursement occurs provided that la2l has been able to recover the Products subject to the return and the reimbursement request.

La2l makes the reimbursement using the same means of payment as that which was used to pay for the Order, unless expressly agreed by the Customer to use another. If this means of payment has expired, the Customer must contact customer service to modify the method of reimbursement without incurring costs for the consumer. LA2l cannot be responsible for reimbursement on an expired payment method.

If the Customer fails to comply with these General Terms and Conditions, la2l will not be able to reimburse the Products concerned. In all cases, return costs are the responsibility of la2l if the Product delivered to the Customer is different from the Product ordered or if it is delivered damaged.

Items from the Sale Archives cannot be returned, exchanged or refunded.

Article 9: Legal guarantees

LA2l is only required to deliver Products that comply with the contractual provisions. The Products are considered to comply with the contractual provisions if the following conditions are met: (i) they must conform to the description and have the characteristics set out on the Site; (ii) they must be suitable for the purposes for which products of this type are generally designed; (iii) they must meet the quality and resistance criteria which are generally accepted for products of the same type and which can reasonably be expected.

In addition, la2l guarantees consumers against lack of conformity and hidden defects for Products sold on the Site under the following conditions:

All products on sale on the Site benefit from the legal guarantee of conformity (as defined in articles L217-4 et seq. of the Consumer Code) and the guarantee against hidden defects (as defined in articles 1641 et seq. of the Consumer Code). Civil Code), allowing the Customer to return defective or non-compliant Products delivered free of charge.

Legal guarantee of conformity

Article L217-4 of the Consumer Code: “The seller is required to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for defects in conformity resulting from the packaging, assembly instructions or installation when this has been his responsibility by the contract or has been carried out under his responsibility. »

Article L211-5 of the Consumer Code: “To comply with the contract, the good must:

1) Be suitable for the use usually expected of similar goods and, where applicable:

correspond to the description given by the seller and possess the qualities that the seller presented to the buyer in the form of a sample or model;

present the qualities that a buyer can legitimately expect having regard to public declarations made by the seller, by the producer or by his representative, in particular in advertising or labeling;

2) Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted. »

Article L211-12 of the Consumer Code: “The action resulting from the lack of conformity is prescribed two years from the delivery of the good. »

Guarantee against hidden defects

Article 1641 of the Civil Code: “The seller is bound by the guarantee for hidden defects in the thing sold which make it unfit for the use for which it is intended, or which reduce this use to such an extent that the buyer does not would not have acquired, or would have only given a lower price, if he had known them. »

Article 1648 of the Civil Code: “The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect. In the case provided for by article 1642-1, the action must be brought, under penalty of foreclosure, within the year following the date on which the seller can be released from the apparent defects or lack of conformity. »

As part of the legal guarantee against hidden defects, la2l, at the Customer's choice, undertakes, after evaluation of the defect:

- Either to reimburse the entire price of the returned Product,

- Or to reimburse part of the price of the product if the Customer decides to keep the Product.

Exclusion of guarantees

Products modified, repaired, integrated or added by the Customer are excluded from the warranty. The warranty does not cover apparent defects. The warranty will not cover Products damaged during transport after Delivery or due to misuse.

Terms of implementation of guarantees:
As part of the legal guarantee of conformity, the Customer:
(i) benefits from a period of two (2) years from the delivery of the goods to act;
(ii) can choose between repairing or replacing the goods, subject to the cost conditions provided for by article L217-9 of the Consumer Code;
(iii) is exempt from providing proof of the existence of the lack of conformity of the goods during the two years.
The legal guarantee of conformity applies independently of any commercial guarantee granted. The Customer may decide to implement the guarantee against hidden defects in the item sold within the meaning of article 1641 of the Civil Code. In this case, he can choose between canceling the sale or reducing the sale price in accordance with article 1644 of the Civil Code.

Article 10: Personal information

The information and data concerning you are necessary for the processing of your order and for our commercial relations. This is confidential information that the la2l company cannot transmit to third parties, with the exception of its partners who participate in the processing of the order, as it has undertaken to do under the terms of the confidentiality charter which appears on our website. In accordance with the Data Protection Act of January 6, 1978.

Article 11: Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, charges or fees. shipping of products, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate. , at any time and without notice (including after you have placed your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date in the Service or on any related website, should be taken into account in concluding that information in the Service or on any related website has been modified or updated.

Article 12: Prohibited uses

In addition to the prohibitions set out in the General Conditions of Sale and Use, you are prohibited from using the site or its content: (a) for illegal purposes; (b) to incite others to perform or participate in illegal acts; (c) to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will compromise the functionality or operation of the Service or of any related website, independent website, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack, extort, crawl, crawl or scan the web (or any other resource); (j) for lewd or immoral purposes; or (k) to violate or circumvent the security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any prohibited uses.

Article 13: Exclusion of guarantees and limitations of liability.

We do not guarantee or represent that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that any results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without prior notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (unless expressly stated otherwise by us) provided "as is" and "as available" for your use, without representation, without warranties and without conditions of any kind, express or implied, including all implied warranties of merchantability or quality, fitness for a particular purpose, durability, title and non-infringement.

Under no circumstances shall LA2l, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, revenue, savings, data, replacement costs or similar damages, whether whether in contract, tort (even in the case of negligence), strict liability or otherwise, arising out of your use of any service or product from this Service, or as to any other claim relating in any way to your use of the Service or of any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise rendered available through the Service, even if you have been advised of the possibility of them occurring. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

Article 14: Entire agreement
Any failure on our part to exercise or apply any right or provision of these General Conditions of Sale and Use should not constitute a waiver of this right or provision.

These General Conditions of Sale and Use or any other policy or operating rules that we publish on this site or in respect to the Service constitute the entire understanding and agreement between you and us and govern your use of the Service, and supersede all communications, proposals and all prior and contemporaneous agreements, oral or written, between you and us (including, but not limited to, any prior version of the General Conditions of Sale and Use).

Any ambiguity regarding the interpretation of these General Conditions of Sale and Use must not be interpreted to the disadvantage of the drafting party.

Article 15: Applicable law

These General Conditions of Sale and Use, as well as any other separate agreement through which we provide you Services will be governed and interpreted under the laws in force at 18 rue Commines, Paris, 75003, France.

Article 16: Modifications made
You can consult the most recent version of the General Conditions of Sale and Use at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these General Conditions of Sale and Use by publishing updates and changes on our site. It is your responsibility to visit our site periodically to check for changes. Your continued use of or access to our site after the publication of any modifications to these General Conditions of Sale and Use constitutes acceptance of these modifications.

Article 17: Contact details
Questions regarding the General Conditions of Sale and Use should be sent to us at la2l.manon@gmail.com.